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CUSTOMER TESTIMONIALS

Here at Royston Glass we're extremely proud of our high stands and industry expertise, but don't just take what we've got to say, see what our customers think of some of their recent projects.

Phil Brown - South Yorkshire

Retail Customer

Received glass. Installed last evening. Looks mint! Cheers for a great service.

Sue Abrahams - South Yorkshire

Retail Customer

We have had our glass splashback installed and I am thrilled with the way it compliments the black granite counters and the oak cabinets. Thank you once again. We are so pleased with the high standard of customer service and products you supplied us. 

Wayne Prankard - Essex

Retail Customer

Just a quick note to say how pleased we are now that our new kitchen splash backs are finished. We paid our final balance with your colleague this morning. We will be recommending Royston to our family and friends, some of whom are already thinking of having something similar. Kind Regards, Wayne Prankard

Holly Fogarty - Sutton Coldfield

Retail Customer

I have been consistently impressed with Royston Glass. Ben Oldroyd has been brilliant: prompt and effective with communication. Gary Greatorex went out of his way to move the installation date so that it was more suitable for me. I really appreciated this. The gentlemen (apologies for not knowing their names) who templated and installed the glass were polite, efficient, and skilled at what they do. I would highly recommend Royston Glass without hesitation. Thank you for the excellent service and product. 

Judith & Stephen Root - Harrogate

Retail Customer

We are delighted with the splashback, it has added a “wow” factor to the kitchen. The installers were brilliant and we felt very confident with them. Many thanks. Stephen Root.

Doreen Rushforth - West Yorkshire

Retail Customer

Your service was impeccable. We only ordered a cooker splasback but was given service second to none. We had time to choose just the right colour and treated as though we had a big order and our custom was important. Our order was on time and just what we wanted. I worked for over 25yrs in customer services, quality assurance, technical support so I do realise the importance of customer care, so well done and thank you. I would definitely recommend your company.

 

Navjit Johal - South Yorkshire

Retail Customer

Thank you very much - we are really pleased with the service and finished product.

Amanda Dalton-Jones - Somerset

Retail Customer

We are really pleased with the splashbacks. The whole experience has been great. The comms were efficient and helpful and you sent us a lot of samples when we couldnt make up our kinds on a colour so thanks for that. Please can you contact the installation chaps who were with us yesterday, to thank them so much. They did a grand job. We are really pleased and love the colour. It looks great. Will definitely recommend you! 

Amanda Cowan - South Yorkshire

Retail Customer

Your team did a great job - they were very efficient and produced a lovely finish.

 

Jonathan Dowse - Sutton-in-Ashfield

Retail Customer

All arrived in one piece and I have installed it, looks really good. Thank you.

Mr Beardshaw - South Yorkshire

Retail Customer

Thank you for helping choose the colour. Thank Andy - he's a credit to the company and has done an outstanding installation.

Mark Wakeford - South Yorkshire

Retail Customer

The guys were great and the main one who came to measure up and fit today was outstanding in his chosen trade. Polite, professional and nothing seemed to be to difficult for him to please the customer. He deserves a par on the back. I have also passed your companies details to the builder who built our extension so hopefully you should get more trade as the price and quality of your work is second to none.

 

Andrew Trimingham - South Yorkshire

Retail Customer

I've only seen pictures of it as I'm working away at the moment and I must say it look's fantastic and has exceeded our expectations in how we ever thought it will have looked. Please pass on my thanks on to everyone involved. It's been a brilliant service from start to finish and will, without doubt, recommend you to family and friends. 

Lucy Massey - Lincoln

Retail Customer

I would just like to say that I love the splashback. And the full process, from getting in contact a few weeks ago, to the final fitting of our lovely Grey Mirror Splashback, you have been very efficient and professional. No delays, No chasing, No excuses!! And I love the finished product!! Thanks so much.

Sharon Foster - South Yorkshire

Retail Customer

It looks fantastic. So much so, I'm thinking of having some more in my utility.

 

Sandy M - Sutton

Retail Customer

We are very pleased with the overall service. Thank you to Ben and Sara for being so patient with us and helping us decide the right colour splashback for our kitchen. The survey and install team were professional, friendly and gave honest advice, which we greatly appreciated. Impeccable finish job and completes the entire look.Would definitely use them again for future kitchens and highly recommend.

James Sen - South Yorkshire

Retail Customer

Nina and I are happy with the neat job Jem did. Thanks for your help too. 

Michael Walsh - Berkshire

Retail Customer

Fantastic job by you guys by the way, would definitely recommend you. Thanks again for everything .

 

Mr Dunsmore - Anglesey

Retail Customer

My wife Denise and I would like to thank you, all your chaps who have been to our home to template and fit our glass splashbacks, as well as your company in general. It is such a real pleasure to deal with such a professional, courteous, efficient and thoroughly friendly company. From my initial phone call to our final installation, it has been a pleasant experience and one that filled me with confidence that the final result would be perfect....which it is. The chaps have done an amazing job and it has put the final touch to our new kitchen. Maintain what you have, it works!! The work ethic and attitude gives me no doubt to recommend you to anybody that wants to fit glass splashbacks or other design ideas in glass.

Sandra & Ian Smith - West Yorkshire

Retail Customer

We wanted to put our thanks to you as a whole team you really have given us top quality service and we are over the moon with our splashbacks. They look stunnning. We have already recommended you to a friend and will continue to recommend you where we can. We appreciate you replying to us and would love you to tell the whole team how pleased we are with everyone from beginning to end. You have worked so well especially in the COVID pandemic situation as well.

Charlotte Borysenko - South Yorkshire

Retail Customer

“Thank you they are brilliant.''

 

Kay Farrell - South Yorkshire

Retail Customer

“I didn’t want a plain splashback ,I wanted something a bit different for my kitchen and what a great company I picked. Absolutely brilliant from start to finish , friendly staff , willing to help out and give advice , always in regular contact. A big shout out to Ben , what can I say , fantastic member of the team ! Very helpful in helping me with my ideas and thoughts. Fitting was quicker than I thought , and the guys also friendly and courteous, left the job clean and explained everything to me. I would definitely recommend Royston Glass , top class. Thankyou to each and everyone of you for all your hard work , and I hope you get more orders like this.''

Stephanie Law -  Peterborough

Retail Customer

As mentioned before I can’t thank you and your colleagues enough for all the help and patience you have shown with the colour I chose. From my point of view it was so worth it and they look absolutely stunning installed. Very best, Stephanie Law

Sandra & Ian Smith - West Yorkshire

Retail Customer

We have been very pleased with Royston Glass from beginning to end. You have given us first class service from day one. Your advice was so helpful and professional and very knowledgeable. Communication was easy and you always answered any queries promptly. It was good that we could order samples and helped us to chose our colour. The glass itself was great value and the colour choice was vast. Now our splashbacks are fitted we could not be happier. The fitter has done a first class job, they are fit perfect and look amazing. We highly recommend Royston Glass and would definitely use you again.  Thank you for all your help throughout.

 

Mrs Dunsmore - Anglesey

Retail Customer

“Thank you so much for the update. It is such a pleasure to deal with such a professional company. Your customer service is brilliant, communication brilliant and I feel confident that the finished effect will be brilliant as well. It is so refreshing after the nightmare we have had with Ruby Granite and our worktops. We look forward to seeing the glass in place and how it will finish off our design.“

Mr Thompson - South Yorkshire

Retail Customer

“The back splash is absolutely gorgeous. Thank you so much, and may we thank your fantastic staff for their politeness.“

Carly Jarvis - Yorkshire

Retail Customer

“Absolutely thrilled with our glass. Customer service 10/10! Thank you for all your help and advice.“

 

Ophelia Ellis - South Yorkshire

Retail Customer

“I am very happy with both my splash back and the customer service.“

Alison Purvis-Gisborne - South Yorkshire

Retail Customer

“Many thanks, we are really pleased with how it looks.“

Wayne Mitchell - Yorkshire

Retail Customer

“Very happy with the service from start to finish. We love the splashback, looks fantastic.“

 

Jenny Sides-Crump - West Yorkshire

Retail Customer

“I love the colour and the sparkle in the light. The service from your team was great in getting someone out and supplying samples. The fitters were very friendly and gave us advice on aftercare as well as answering some extra questions we had. I would definitely recommend.“

Khadifa Vohra - West Yorkshire

Retail Customer

“I wanted to thank you for your help. The splashback looks fantastic and completes the kitchen“

Debbie McGee - West Yorkshire

Retail Customer

“from initial enquiries through to survey and installation I could not have been more impressed by the quality of customer service, the choice and range of products and the professional installation of our glass splashback. We are absolutely delighted with the end result. Thank you to everyone involved from start to finish, the service we have received has been prompt and professional throughout. Big thanks to the fitters who came this morning, neat, tidy, respectful of our property, friendly and professional. I will be more than happy to highly recommend Royston Glass to others’.'

 

Loretta Reilly - Cardiff

Retail Customer

“The service has been excellent they guys yesterday were great.“

Karen Lilley - North Yorkshire

Retail Customer

“My splashback far and away exceeds what I was expecting, it looks absolutely awesome, worth every penny and I think every kitchen should have one. The service provided from measuring up to installation has been brilliant and I couldn’t recommend the company enough......5* and the rest. Again many thanks and happy new year.“

Linda and Andrew Nicholson - Bradford

Retail Customer

“Yet again Royston Glass have delivered excellent service across the whole business. From our initial enquiry on 14th December to final fitting on 22nd January we have received wonderful customer service from the administration team and superb craftsmanship from the manufacturers, estimators and fitters. Suffice to say we are delighted with the end result. Don't waste your time shopping around, you just won't get a better price or service than at Royston Glass. Thanks to everyone concerned, we are delighted with the finish in our kitchen. Very best wishes.“

 

Diane Wilkinson - South Yorkshire

Retail Customer

“Thank you for our fabulous glass splashback. It was expertly fitted. We are so pleased with it and will be highly recommending you .“

Chris Barber - Worcestershire

Retail Customer

“I’m writing to acknowledge and thank you and your team for a job well done. I’m close to completing a complete house remodelling project and throughout the process I’ve dealt with many suppliers of products and services and I’m happy to report that from enquiry, through survey, to installation my experience has been first class.Please pass on a message of thanks to all involved, it’s great to witness that there is still exceptional customer service out there.“

Pauline Sopp - North Lincolnshire

Retail Customer

“Thank you so much for such a lovely product and you can tell Andy from me I will send him pictures when it is complete just waiting to hear about our flooring now. Thank you Sara and Andy for such a lovely job and getting the job done on the day after he had to go back to the factory for a replacement piece. Such a lovely person. Pauline sopp “

 

Loretta Reilly - Cardiff

Retail Customer

“The chap who visited us today was excellent and very informative.“

Mrs Gale - West Yorkshire

Retail Customer

“We have had our new wren kitchen completed with your dark grey mirrored splashbacks, upstands and a black sill to the window.  It all looks amazing and we are thrilled with the finished product.  Your service has been excellent, always turning up on time and doing a brilliant job.  We would like to particularly  thank Andy, who surveyed and fitted all of your products, an absolutely amazing job, and we can't praise him highly enough.  We will certainly recommend you to family and friends and would definitely use you again.  Thank you! Thanks, we are very grateful for your great work and service, more than worth the money.“

Mrs Kolkman - Derbyshire

Retail Customer

“Thank you so much for your great service the glass looks fantastic, better than we ever imagined. Here is my testimonial. I contacted Royston Glass to quote for a glass back splash in a kitchen we were fitting. Right from the start they were nothing but attentive and professional. I sent our measurements via email and they came straight back with a price. They followed this by a site visit and a more accurate quote. The fitter who came and measured filled us with confidence that he knew exactly what he was doing and was in fact the fitter who, along with another member of staff, came and fitted the glass to perfection. It looks fantastic I would highly recommend Royston Glass for an outstanding, professional and friendly service something that doesn't cost anything, but is very rare in this day and age. Thank you all At Royston Glass, A Merry Christmas and a Happy and Prosperous 2021. Regards Lis & Neil, Derbyshire“

 

Heena Mistry - West Yorkshire

Retail Customer

“The glass looks stunning! thank you for everything you've been absolutely superb! Great example for World class customer service! Very pleased with the whole job.“

Joanne Gogarty - West Yorkshire

Retail Customer

“Just to say I am delighted with my splashbacks. The process has been very smooth from ordering to completion and the workmanship and quality of the product is excellent..“

Terry Chambers - South Yorkshire

Retail Customer

“The two final pieces of the jigsaw fit perfectly and we are so very pleased with the finished effect of our coloured glass splashbacks. The colour is a lovely vibrant copper and sets our kitchen units off wonderfully, especially at night when the under cupboard lighting highlights a range of different hues. The installation was 1st class and the curved corner that we deliberated over for a while looks perfect against the curve of the end units. We have received many positive comments so far and expect there will be many more in future.“

 

Claire Clapp - Somerset

Retail Customer

“Hi Sara, Thank you to you and Ben for arranging the splashback for our new kitchen. Both products arrived yesterday and they look fabulous. Thank you so much for all your help we really do appreciate it, we will definitely be recommending the company. Thank you once again, Claire Clapp.“

Aneala Malik - Leicester

Retail Customer

“We are very pleased with the service and product. We will be highly recommending yourselves. Thank you.“

Clare Barker - West Yorkshire

Retail Customer

“Hi Ben, it looks fantastic! We’re so pleased with it. I’ll email you some proper feedback for your website over the next couple of days, but on a personal note, thank you for all your time and patience, it’s been a pleasure dealing with you!“

 

Mrs Simpson - South East

Retail Customer

“So very happy with my new splash back. The guys have done a brilliant job. They were lovely and so professional.“

Georgina Scott - East Lothian

Retail Customer

“Great service, really pleased with the installation.“

Charles Drazdik - Northamptonshire

Retail Customer

“I would like to start off this e mail thanking you for the fantastic install you carried out @ 1 kedleston Drive. Your two engineers were very professional, extremely polite and very helpful with any information I asked of them!! Thank you once again!” 

 

Lorna Welsh - Durham

Retail Customer

“The fitter has just left I can’t say how happy we are with the look and finish if our kicthen.  The fitter was amazing such a friendly and down to earth guy! Thank you so much.” 

Teresa Andrews - South Yorkshire

Retail Customer

“A big Thank you for the supply of our kitchen splashback in a colour match to Dulux Naturel Slate collected on Tuesday Aug 11th. It looks absolutely brilliant, adding the final touch to our refurbished kitchen. Thank you also for your prompt service and communications, Best regards & take care . Teresa & Malcom Andrews.“

Kelly Wood - South Yorkshire

Retail Customer

“Can I just say a huge thank you to every single one of you at Royston Glass - my kitchen looks amazing. I'm so happy with it. And thank you so much to the fitter who came this morning; he is a credit to your company and will recommend to all after a fantastic job. Kelly Wood.” 

 

Alison Parker - South Yorkshire

Retail Customer

“Thank you so much for a fantastic job with excellent service from start to finish. I am so pleased with the splashback, it really transforms the new kitchen. The service received has been prompt and professional throughout and I will highly recommend Royston Glass to others. Thank you to the fitters this morning who have done an excellent job for me.” 

Mr Merzhad - East Midlands

Retail Customer

“We are very happy with the final appearance and product. Also we would like to commend the 2 installation fitters. They were professional and friendly.” 

Mrs Pawson - South Yorkshire

Retail Customer

“Thank you for the work carried out, it wasn’t a straight forward job, and it looks amazing. I have passed over your details to my parents and my brother who are all looking for some work to their homes. Thanks again!” 

 

Mr Thompson - Northumberland

Retail Customer

“We are very satisfied with the entire process from start to finish. The end product is excellent and your company have been very easy to deal with. First class.”

Mrs Burns - South Yorkshire

Retail Customer

“Just to say how pleased I am with my champagne glass splashback’s absolutely brilliant job from start to finish will recommend to family and friends were wanting glass splashbacks try to find where to put a review but I’m not very good with technology. Just to say Andy did a brilliant job thank you again.

Mrs Burns.”

Rachel Roberts - South Yorkshire

Retail Customer

“We’ve been thrilled with the service from Start to finish, all the staff we’ve dealt with have been great from explaining the process to the installation team.  I would definitely use the company again and will have no problem recommending them to friends and family. ”

 

Annabel Fuller - Derbyshire

Retail Customer

“I love the glass - thank you. Thanks for a great service! Annie.”

Mr Hunter - South Yorkshire

Retail Customer

“Your fitters are a credit to you.”

Mr Reuss - Matlock

Retail Customer

“Many thanks for completing the splashback with a quick turn around, the finished result looks fantastic and my father had said that your fitter was very professional and knowledgeable when they had spoken.”

 

Zoran Dobrin

Retail Customer

"The glass was installed yesterday and the transformation is fantastic. It has added the finishing touch perfectly.

Thanks Again
Zoran " 

Mr Smart

Retail Customer

"We are very happy with the result." 

Mrs Lowe - South Yorkshire

Retail Customer

"I would just like to take the opportunity to say how impressed we are with Royston Glass. You were recommended to us by a colleague and did not disappoint. Right from the start when we popped into the showroom it was obvious that you knew exactly what you were talking about and were happy to give honest advice pointed out both pros and cons of various products. The young man that measured was prompt, polite and took his time to survey/measure what was needed. As for fitting…..what a gent! A lovely man and a real people person – customer service can be difficult to teach, but he has it in buckets and is very natural with it. Tidied as he went and took everything with him – fabulous!

The finished article looks great. Please pass a massive thanks on to your team.”

 

Mr Mylonas

Retail Customer

"Just to say a big thank you for replacing the damaged pain of glass - the kitchen looks lovely now, very happy ,thank the guys who came for doing a great job.

Cheers Andy" 

Mr Potts

Retail Customer

" We are very happy with the glass. Thank you, Jon"

Amanda Akrill

Retail Customer

" Since contacting you at short notice to provide installation before Christmas, the service provided has been excellent and I shall undoubtedly be recommending Royston Glass. 

Kind Regards, Amanda"

 

Mr Chana 

Retail Customer

"I would just like to appreciate the fact you have been so supportive and considerate. Your team have done an amazing job in my kitchen and your team has impressed me with their outstanding customer service. I would seriously recommend you to others.

Thank you
Pawan" 

Mr Waltham 

Retail Customer

" Can you pass on our thanks to the fitter and your boss for the great job carried out yesterday. The splashback has finished off our new kitchen and looks great. Would definitely recommend Royston Glass for splashbacks."

Mr Race

Retail Customer

" Finishes off the kitchen lovely. Thanks for your help, much appreciated."

 

Mr Ramsden

Retail Customer

"I am thrilled with the installation, and was particularly impressed by the seamless nature of the installation by Andy. "

Mr Williams

Retail Customer

"Many thanks, the splashbacks look fantastic. "

Mrs Bell

Retail Customer

"Thanks so much for the splashback, it looks amazing!"

 

Jane Todd

Retail Customer

"We are delighted with the job Andy has done and it was a pleasure to work with him. He understood our concerns with the initial installation from the outset and has done everything in his power to put things right."

Karen Wright

Retail Customer

"Firstly can I say thank you so much for your wonderful assistance, you have been most helpful and considerate in helping me with this order. I am absolutely in love with my new splash back, it looks absolutely amazing!! And I would also like to say a HUGE 'Thank you' to your installers as they were absolutely fantastic and I do hope this gets back to them, as they were not only but professional but they made my installation an absolute fantastic process, they were very lovely people and explained everything that they was doing. We have not had the best experience with builders, kitchen installers so your men really put a my faith back into tradesmen. I really cant rate these guys enough. Thank you so much to you all and I will most definitely recommend your company to everyone"

Mick Carroll

Retail Customer

"From first communication with yourselves Royston Glass, it was a pleasure working with you. Everything promised with measuring up the facility and installations, was a great experience for my family and me. The two fitters that came to construct, were again professional and great to work with. I will share with family and friends about your company with excellent service, hopefully this can generate opportunities for you in the future. Thank you so much, appreciate your support with the tasks to address timing and finally finishing our project together."

 

Roger and Lesley Blades

Retail Customer

"We would like to congratulate Neil and Steve and the company on the excellent job in installing the glass in our kitchen and utility room. We are impressed with the efficiency of your company and the quality of workmanship of the product and the fitting"

Sally Harrop

Retail Customer

"I just wanted to thank you very much for your assistance with the recent supply of our splashback. It was fitted last week and we are very pleased with the quality and also your service. Many thanks for all your help. We have already given your company name to our interior designers re future work. Very best wishes"

Mr Read

Retail Customer

"It looks really nice, well worth it and just wanted to say how pleasant the fitter was.  
He worked well and was a very good advert for Royston glass."

 

Mr & Mrs Charlton

Retail Customer

"Many thanks for excellent quality again. Very pleased and everything fits perfectly. Perfect match with wardrobes too.The various pieces were cut precisely to the exact angles and to the millimetre. A flawless precision-made product."

Mr & Mrs Lane

Retail Customer

"Just wanted to say thank you for all your help and for going the extra mile with our order. We are delighted with it!! It has been a pleasure dealing with such lovely people and a great business. Thanks again!"

Michelle Goulding

Retail Customer

"The pink glass fits perfectly and is now attached to the wall! Our kitchen is complete again. I just wanted to say a HUGE thank you for everything you have done to help us with our glass order! (Sorry for messing up the first order!) From start to finish you have been amazing and a true credit to your company. Thanks again"