Bespoke Service

Sometimes it just makes sense to let the experts step in...

Royston Glass offers a full bespoke design service tailored to exactly what you the customer needs. Whether it is heritage, contemporary or your own personal design, large or small Royston Glass can bring your project to life.

Where Do We Start?

We don’t bite. Our friendly team are here to help and advise. Please just give us a call on 01226 700027 Mon – Fri 8:00 to 16:30 or send us an email via our “Contact Us” page making sure you provide your contact details and you’ll be surprised how simple we can make it.

We’ll give you a call to chat about your vision or give you some suggestions if you’re looking for inspiration. At this point we will advise you on what is achievable and provide you with an initial written quotation to inform your budgeting decisions. We appreciate that value for money is key and you can be assured on that we can deliver.

What's Next?

If you decide Royston Splashbacks are not for you that’s not a problem.

It was nice to talk to you and please keep us in mind for your next project. If you would like us to take forward your installation that’s fantastic news... let's arrange to come out and see you...

Site Survey

We will arrange for one of our in house surveyors to conduct your Site Survey. We will bring along colour samples and designs, as arranged, and talk through your project, manufacture lead times, consider access issues and generally cover the details that will ensure your installation progresses smoothly.

Project Sign Off

Following your site survey we will provide your final quotation. Generally this will not change from the initial version unless dimensions have been amended or site issues have been identified. Once you have agreed your final quote we can place your glass into manufacture. At this point we will request a non-refundable 50% deposit which can be paid by cheque/debit/credit card.

The Manufacture Process

Generally the in house manufacture process takes between 10-15 working days. This may be longer for bespoke prints/finishes or over size installations.

Installation

Following manufacture and rigorous quality control checks we will contact you to arrange your installation. The balance on your project is payable when your installation is complete.

 

We called ourselves the experts but don’t simply take our word for it, check out what our customers have to say...

 

I wanted to say thank you, the customer service from Andy, Ben and Janette has been outstanding from start to finish and the final product is spectacular. The guys that have come on site to do the work are all fantastic guys too, really friendly and very efficient.

Bespoke Service Testimonials

Our Glass Splashbacks are manufactured in 2 different finishes: Classic Gloss, and Matt.

The Classic Gloss Finish utilizes the high shine, reflective qualities of the glass the Splashback is made from. Because our Splashbacks are back painted, these qualities are present on the front surface of your Splashback, giving a Gloss Finish.

Our Matt Finish Splashbacks however have undergone an additional process during manufacture, meaning the front surface of the Splashback no longer has the reflective shine of the classic finish, but has instead a Matt finish. This finish means Splashbacks manufactured using this glass are more subtle than their gloss cousins, introducing colour to a room without the same bang, but with no less impact.

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